First, I would like to thank the nurse and doctor I worked with in euthanizing my cat on 8/31.
The lack of empathy and willingness to discuss my issue face-to-face have left a terrible taste in my mouth and I will not be returning.
EDIT 9.6.17 - They have not returned my email regarding this situation. Very disappointing.
Unfortunately, the lack of professionalism on the part of the office manager does not allow me to recommend this clinic.
I was informed via a phone conversation prior to my cat's procedure, that I would be paying a fee of $60. During the visit, I was informed that there would be an additional $55 "consultation" fee. When I questioned this unexpected charge, the office manager (who sent the front desk staff to deliver the message) informed me that I could either pay the fee or take my cat and leave. This despite have just spent the past 5 minutes listening to him scream in pain from the first part of the procedure.
Rogers Pet Clinic Pa is a US Veterinary Care based in Rogers, Minnesota. Rogers Pet Clinic Pa is located at 13860 Northdale Blvd, Rogers, MN 55374, USA.
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